Privacy Policy | My Home Abroad

This policy explains how My Home Abroad ("we", "us") collects and uses your personal data when you use www.myhomeabroad.co.uk. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

My Home Abroad is an independent property portal and is the data controller for the personal data described in this policy.

Currency transfers are provided by our partner Key Currency Limited, a separate company. If you ask us to put you in touch with them, they become a separate controller of your data and their own privacy notice at keycurrency.co.uk applies.

You can contact us about anything in this policy at hello@myhomeabroad.co.uk.

What we collect

When	What
You enquire about a home	Your name, email address, phone number, your message, the home you asked about, which of the two opt-in boxes you ticked, and the country your request came from.
You ask to advertise with us	Your name, business name, email address and anything you tell us in your notes.
You email us	Your email address and the content of your email.
You browse the site	If you accept analytics cookies: pages viewed, approximate location, device and browser information, collected through Google Analytics. Our hosting provider also processes your IP address to deliver the site and protect it from abuse.

How we use it, and our lawful basis

Passing your enquiry to the estate agent marketing the home, so they can respond to you. This is necessary to take the steps you have asked for (contract), and is in our legitimate interest of connecting buyers with agents.
Replying to you and following up on your property search (legitimate interests).
Emailing you your breakdown when you ask for it on one of our calculators (contract).
Sending you new homes and inspiration by email, only if you tick that box (consent). You can unsubscribe at any time.
Passing your details to our currency partner Key Currency, so they can contact you about currency exchange for the home you enquired about or the figures you worked out in one of our calculators (buying costs or non-lucrative visa), only if you tick the Key Currency box (consent). You can withdraw consent at any time.
Understanding how the site is used so we can improve it, only if you accept analytics cookies (consent).
Keeping the site secure and preventing spam and fraud (legitimate interests).
Meeting legal obligations, such as keeping records required by law (legal obligation).

Who we share it with

Estate agents. When you enquire about a home, we forward your details and message to the agent marketing it. The agent then becomes a separate controller of your data and their own privacy policy applies.
Key Currency (Key Currency Limited), our currency partner, only if you tick the Key Currency box on an enquiry or on one of our calculators. We share your name, contact details and the details of your enquiry (or the figures from the calculator) so they can contact you about currency exchange. They will not receive your details otherwise. If you request a quote on their own website, that is between you and them.
Service providers who process data on our behalf under contract: Cloudflare (website hosting, database and email delivery), Google (analytics, if you consent) and our email provider.
Authorities, where we are required to by law.

We do not sell your personal data.

International transfers

Many of the agents we work with are based in Spain, in the European Economic Area, which the UK recognises as providing adequate protection. Some of our service providers may process data in the United States. Where they do, we rely on the UK International Data Transfer Agreement or Addendum, or the UK-US Data Bridge, to protect your data.

How long we keep it

Property enquiries: [24 months] from your last contact with us.
Advertising requests: for as long as we have a relationship with your business, then [24 months].
Marketing preferences: until you unsubscribe, after which we keep a suppression record so we don't contact you again.
Analytics data: [14 months], in line with our Google Analytics settings.

Your rights

You have the right to access your data, have it corrected or erased, restrict or object to our use of it, ask for it to be transferred, and withdraw consent at any time. To exercise any of these rights, email hello@myhomeabroad.co.uk. We will respond within one month.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put things right first, so please contact us.

Cookies

See our cookie policy.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.